MDR-1044Match Suggested2m left
Companion Care request for Grace L.
Review the request intake, compare suggested professionals, confirm the manual assignment, and keep support, incident, refund, payroll, and audit decisions connected to the same record.
Request summary
Care fit and family context
Requester
Michael L. · Nephew
Region
Mississauga · Friday, 1 PM - 4 PM
Estimate
$96-$112
Urgency
Low
Care notes
Social visit, meal setup, and mobility watch while daughter is away.
Questionnaire answers
No hands-on care
Parking available
Rebook likely
Mobility
Independent, observation only
Emergency contact
Nadia L., daughter
Address
44 Lakeshore Rd W, Mississauga
Access
Parking available in visitor lot.
Request timeline
Submitted
Questionnaire, consent, address, and payment method are on the request record
Reviewing
Operations checks emergency boundary, service fit, access, and timing
Match Suggested
Recommended professionals are ready for manual comparison
Assigned
The family sees the professional only after admin approval
Professional En Route
ETA and masked contact become visible to the family
Arrived
Geo check-in confirms the professional is at the visit location
In Progress
Timer, task checklist, notes, and support monitoring are active
Completed
Checkout unlocks review, receipt, rebook, and payroll review
Suggested professionals
Compare fit before assignment
Cancellation, refund, incident
Issue handling stays attached to the request
Current rule
No penalty while the request is under manual review
Admin action
If a professional is already dispatched, confirm travel impact before cancelling
Customer copy
Plain-English explanation should show before the cancellation is confirmed