PSWPublishedv4.0

Personal Support

Configure the customer-facing service, role mapping, hourly estimate, geography, intake questionnaire, and publish workflow that powers request care and admin approval.

Back to services

Service setup

Plain-English tier with operational role mapping

Preview

Personal care for daily living with certified support workers.

Customer label

Personal Support

Behind-the-scenes role

PSW active credential

Payroll rule

PSW hourly rate

Estimate

$46-$58/hr

BathingDressingTransfersMeal assistance

Questionnaire builder

Versioned intake questions

v4.0

Question 1

What support is needed for personal support?

Determines service fit, scope, and professional role requirement.

Multi-selectRequired

Question 2

Does the recipient have any urgent or life-threatening symptoms?

Blocks unsafe requests and shows the 911 disclaimer before submission.

Emergency boundaryRequired

Question 3

What timing, access, and family update preferences should the professional know?

Feeds admin review, arrival planning, masked communication, and post-visit notes.

Long answerRequired

Pricing rules

Estimate first, final billing after completion

Admin-reviewed

Base estimate

$46-$58/hr

Billing rule

Estimate before request; final billing after visit completion

Adjustment review

Admin review required for overtime, scope change, cancellation, or refund

Geography

Available only where coverage is safe

3 regions

Available regions

Toronto, Mississauga, and Ottawa

Travel check

Compare distance, ETA, and service scope before assignment

Expansion note

New regions stay unpublished until workforce coverage and payroll rules are ready

Version history

Publish flow

Published

v4.0

Published

Current production questionnaire

v4.1

Preview

Draft edits stay hidden until published

Audit

Required

Publishing records admin, timestamp, and rule changes